Freshers Can Apply Published: 15 May 2026 Private Job
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Good news for job seekers looking for remote career opportunities! Applications are now open for the Sutherland Collection Associate Work from Home Job 2026. If you have excellent communication skills and want to build a career in the BPO sector from the comfort of your home, this is a perfect opportunity for you. Below is the complete overview, eligibility criteria, and step-by-step application process for this drive.
About Sutherland Collection Associate Work from Home Job 2026
If you are looking for a remote career opportunity in the BPO sector, the Sutherland Collection Associate Work from Home Job 2026 is a perfect choice for you. Sutherland Global Services is one of the most well-known business process management companies operating at an international level. This is a complete Work from Home position, meaning you can work from the comfort of your home while being part of a globally reputed organization.
The role focuses on customer account management, payment follow-ups, and billing support for international clients. Freshers are welcome to apply, and the company provides all necessary work equipment and internet allowance.
Job Overview
Here is a quick summary of the key details regarding the Sutherland Collection Associate Work from Home Job 2026
| Details | Information |
|---|---|
| Company Name | Sutherland Global Services |
| Post Name | Collection Associate |
| Experience Required | 0 to 4 Years |
| Freshers Eligible | Yes |
| Work Mode | Work From Home |
| Employment Type | Full Time Permanent |
| Shift | Mid Shift |
| Industry | BPM / BPO |
| Department | Finance and Accounting |
| Education Required | Any Graduate |
| Job Location | Work From Home Pan India |
Salary and Benefits
Sutherland offers a strong benefits package for this role. Selected candidates will receive the following:
| Benefits |
|---|
| Complete Work From Home Setup Provided |
| Laptop and Required Devices Provided by Company |
| Internet Allowance |
| Health Insurance Coverage |
| Flexible Work Environment |
| Career Growth and Learning Opportunities |
| Exposure to International Processes |
Key Skills Required
To excel in this role, candidates should possess the following professional and technical skills
| Skills |
|---|
| Good Communication Skills in English |
| Basic Knowledge of Collections and Accounts |
| Ability to Handle Inbound and Outbound Calls Professionally |
| Attention to Detail |
| Problem Solving Ability |
| Knowledge of AR Collections, UK Collections, or US Collections preferred |
| Freshers with good communication can also apply |
Job Responsibilities – What You Will Do
Once selected as a Collection Associate at Sutherland you will be responsible for the following tasks on a day-to-day basis:
1. Review open customer accounts from the daily Ageing report and identify outstanding payments.
2. Monitor and maintain assigned accounts by making professional outbound and inbound collection calls, adjusting accounts, and reconciling customer records.
3. Follow up with customers to collect payments on or before the due date and ensure payment arrangements are tracked properly.
4. Keep a close watch on customer payment activity to make sure all receivables are collected within the required time.
5. Escalate cases immediately whenever a customer does not respond or fails to make payment on time.
6. Provide good customer service by sending account statements, processing refunds, adjusting accounts, and resolving billing problems in a timely manner.
7. Identify reasons for account delinquency and discuss solutions with customers while escalating serious cases to the client team.
8. Help clean up unapplied credits and short paid invoices from customer accounts.
9. Send Dunning letters to customers with overdue accounts requesting payment.
10. Communicate and follow up regularly with Sales and Operations teams regarding customer account status.
11. Update daily and weekly trackers accurately and perform self-quality checks on your own work.
12. Follow all compliance and control guidelines set by the company.
13. Work as a bridge between Customers, Sales, Billing, and internal departments to ensure smooth transaction processing and quick issue resolution.
14. Follow and regularly update the Standard Operating Procedure given by the company.
15. Actively participate in all Learning and Development sessions organised by Sutherland.
Eligibility Criteria
Eligibility Criteria for Sutherland Collection Associate Work from Home Job 2026
| Criteria | Details |
|---|---|
| Education | Any Graduate from any recognised university |
| Experience | 0 to 4 Years |
| Freshers | Can Apply |
| Communication | Good English communication required |
| Shift Preference | Mid Shift |
How to Apply – Step by Step
Follow these simple steps to apply for the Sutherland Collection Associate Work from Home Job 2026:
Step 1 – Click on the official Naukri Apply here link given to open the job listing page.
Step 2 – Create or log in to your Naukri account.
Step 3 – Read the full job description carefully on the page.
Step 4 – Click on Apply Now button.
Step 5 – Fill in all required details and upload your updated resume.
Step 6 – Submit your application.
Step 7 – You can also directly share your resume by email or phone as mentioned below.
Contact Details
| Contact | Details |
|---|---|
| Abinaya.Manoharan@Sutherlandglobal.com | |
| Phone | 9791385843 |
| Report Suspicious Activity | TAHelpdesk@Sutherlandglobal.com |
Important: Beware of Recruitment Fraud
Sutherland Global Services maintains a transparent recruitment process and never asks for any payment, security deposit, or favours in exchange for job opportunities.
Safety Tip: Always verify job-related communication through official company channels and never pay anyone for a job.
Warning: If any individual or agency demands money or any other form of payment to guarantee your selection at Sutherland, please do not entertain such requests.
Report Fraud: If you encounter any such suspicious activity, report it immediately to the official Talent Acquisition Helpdesk at TAHelpdesk@Sutherlandglobal.com.
Note: All information shared in this article is taken from the official job listing posted by Sutherland Global Services on Naukri. Candidates are advised to verify all details before applying. Sutherland does not charge any fee for recruitment. For more latest private job, government job and admission updates across India regularly visit Assam Job Update for fast and reliable information.
Disclaimer–
The information provided on Assam Job Update regarding the Sutherland Collection Associate Work from Home Job 2026 is collected from the official job listings and public domains.
- Accuracy of Information: While we strive to provide accurate and timely updates, we advise all candidates to verify the job details, eligibility criteria, and application links through the official company website before applying.
- Recruitment Fraud Warning: Sutherland Global Services and its affiliates never charge any fee, security deposit, or payment in exchange for job opportunities or training.
- No Liability: Assam Job Update is not responsible for any financial loss, data breach, or fraudulent activity resulting from interactions with third-party links or unauthorized individuals.
- Official Communication: Always use official company email addresses and portals for all job-related communications. If you encounter any suspicious activity, please report it immediately to the official Talent Acquisition Helpdesk at TAHelpdesk@Sutherlandglobal.com.
Prakash Powrel is the Founder & Editor of Assam Job Update. He is dedicated to helping students and job seekers across Assam and Northeast India by publishing verified Government Jobs, Private Jobs, Admissions, Results, Scholarships, and Career updates based on official notifications and trusted sources.
