Published: Sunday, 12 April 2026 | Category: Work from Home Jobs / Private Jobs, India
Couchbase, a cloud database company known for powering enterprise-grade applications and AI-driven data solutions, is looking for a Customer Success Representative to join their team remotely from India.
About the Role
This is a full-time, work-from-home position suited for someone who genuinely enjoys building client relationships and helping customers get the most out of a product. You’ll manage a portfolio of accounts, guide new customers through onboarding, and work closely with sales and product teams to drive retention and growth.
What You’ll Be Doing
- Onboarding new customers and supporting them through early adoption
- Monitoring account health and stepping in before issues escalate
- Running check-in calls, product walkthroughs, and online training sessions
- Spotting upsell or renewal opportunities and looping in the right teams
- Sharing customer feedback with internal product and engineering teams
What You’ll Need
Ability to work independently across time zones
At least 3 years of experience in customer success, account management, or a similar client-facing role
Comfortable managing multiple accounts at once using CRM tools (Salesforce or similar)
Strong English communication skills — written and verbal
Good to Have
- Familiarity with SQL/NoSQL databases or cloud platforms (AWS, Azure, GCP)
- Prior experience in a SaaS environment
- Degree in Computer Science, Business, or IT
How to Apply
Head over to, couchbase.com/careers search for “Customer Success Representative – India,” and apply directly. Have your resume, a brief cover letter, and your LinkedIn profile ready.
Customer Success Representative
Couchbase · Remote (India) · Full-time
Remote | Full-time | 3+ yrs exp
Apply Now: https://www.couchbase.com/careers
(Search: Customer Success Representative India)
