Table of Contents
Customer Care Executive – Startek (Kolkata)
If you have been searching for a solid, stable job in the customer service industry, the Myntra Chat Process Hiring 2026 by Startek is one opportunity you should not scroll past. Startek, one of India’s most respected business process outsourcing companies, is currently hiring Customer Care Executives for the Myntra Chat Support Process at its Kolkata office. Whether you are a fresher who just finished college or someone with a year or two of BPO experience, this role is open for both — and the hiring process is quick and straightforward.
About Startek
Startek is a global customer experience company that has been in operation for over three decades. The company provides customer support, technical assistance, and back-office services to some of the biggest brands in India and around the world. In India, Startek operates multiple large delivery centres across cities like Kolkata, Bengaluru, Hyderabad, and Gurgaon.
What makes Startek stand out as an employer is its consistent focus on employee training, career growth, and workplace culture. The company is known for promoting from within, which means if you perform well in this role, there is a genuine path forward into team leader, quality analyst, or training roles within the organisation. For anyone looking to build a serious career in customer service or the BPO industry, the Myntra Chat Process Hiring 2026 is a smart starting point.
About the Process – Myntra Chat Support
The process you will be working on is Myntra Chat Support. Myntra is one of India’s largest fashion and lifestyle e-commerce platforms, with millions of active customers shopping every day. When customers have questions or issues — about their orders, deliveries, returns, refunds, or product details — they reach out to Myntra’s support team through the chat window on the app or website.
As a Customer Care Executive selected through the Myntra Chat Process Hiring 2026, you will be the person on the other side of that chat. Your job is to understand what the customer needs, provide the right solution quickly, and make sure they walk away with a positive experience. It is a fast-paced role, but also a very rewarding one because you directly impact how millions of people feel about one of India’s biggest fashion brands.
Job Overview
| Detail | Information |
|---|---|
| Company | Startek |
| Client Process | Myntra Chat Support |
| Job Role | Customer Care Executive |
| Job Type | Full-Time, Permanent |
| Work Mode | Work From Office (WFO) |
| Location | Kolkata, West Bengal |
| Industry | BPO / E-Commerce / Customer Service |
| Hiring Drive | Myntra Chat Process Hiring 2026 |
Salary Details
| Category | Salary |
|---|---|
| Fresher (0 Experience) | ₹13,000 – ₹15,000 per month |
| Experienced (1–2 Years) | ₹16,000 – ₹20,000 per month |
| Performance Incentives | Additional monthly bonus based on targets |
| Payout | Monthly |
| Other Benefits | PF, ESI, and as per company policy |
The salary mentioned here is for the base role. Once you clear your probation period and start hitting performance targets, incentives can add a meaningful amount on top of your fixed pay every month. Candidates with prior BPO, chat support, or e-commerce experience generally get a slightly better starting package.
Age Limit & Eligibility
| Criteria | Requirement |
|---|---|
| Minimum Age | 18 Years |
| Maximum Age | 30 Years (may vary slightly) |
| Education | Minimum 12th Pass (Graduates preferred) |
| English Communication | Must be able to read, write, and type in English |
| Typing Speed | Minimum 25 to 30 words per minute (basic typing required) |
| Work Experience | Not mandatory – freshers are welcome |
| BPO / Chat Support Experience | Preferred but not compulsory |
One important thing to note here — since this is a chat support role and not a voice process, your spoken English does not need to be perfect. What matters most is your ability to write clear, grammatically correct sentences in English quickly. If you can type well and communicate clearly in writing, you are already a strong candidate for this position under the Myntra Chat Process Hiring 2026.
Working Hours & Shift Details
| Detail | Information |
|---|---|
| Working Days | 6 Days a Week |
| Weekly Off | 1 Rotational Off Day |
| Shift Type | Rotational Shifts |
| Shift Timing | Morning, Afternoon, and Evening slots |
| Shift Duration | 9 Hours (including 1-hour break) |
| Overtime | Available during peak sale seasons |
It is important to know that Myntra runs major sale events like End of Reason Sale, Big Fashion Festival, and various seasonal campaigns throughout the year. During these periods, order volumes go up significantly, and so does the workload. However, most companies like Startek also offer additional incentives and overtime pay during these peak periods.
Documents Required
Keep the following documents ready before you go for your interview or walk-in:
- Aadhaar Card (original and photocopy)
- PAN Card
- 10th Marksheet or Certificate
- 12th Marksheet or Certificate
- Graduation Certificate (if applicable)
- Recent passport-size photographs (2 to 4 copies)
- Bank account details — passbook front page or cancelled cheque
- Previous offer letter or experience certificate (for experienced candidates only)
- Resume — printed copy and digital copy both
Key Responsibilities
- Handle customer queries through live chat support
- Assist customers with orders, returns, and product-related issues
- Maintain clear and professional written communication
- Provide timely responses to ensure high customer satisfaction
Selection Process
- HR Interview
- Operations Round
- Typing Test + Versant Test + Psychometric Test
Step-by-Step Apply Process for Myntra Chat Process Hiring 2026
Step 1 – Prepare Your Resume
Before anything else, update your resume. Make sure it clearly mentions your name, contact number, email address, educational qualifications, and any work experience you have. If you are a fresher, mention your skills, hobbies, and any internships or projects. Keep it to one page if possible.
Step 2 – Search for the Job Opening
Open Google and search for “Startek Kolkata Myntra Chat Support Job 2026.” You will find listings on job portals like Naukri.com, Indeed India, and JobHai. You can also search on LinkedIn by typing “Startek Customer Care Executive Kolkata.”
Step 3 – Apply Online Through Job Portals
Create a free account on Naukri.com or Indeed India if you do not already have one. Upload your resume and apply directly to the Startek listing. Fill in all the required details honestly and accurately. Double-check your phone number and email before submitting.
Step 4 – Wait for a Call from the Recruiter
After submitting your application, a Startek recruiter will typically call you within 2 to 5 working days. They will ask you a few basic questions about your background and communication skills. This is usually a short screening call that lasts about 5 to 10 minutes.
Step 5 – Attend the Interview
Once you clear the screening call, you will be called to the Startek office in Kolkata for a face-to-face interview or an online interview depending on the current hiring process. Carry all your original documents along with photocopies. Dress professionally and speak confidently.
Step 6 – Typing and Assessment Test
For a chat support role, most companies conduct a short typing test and a basic English writing assessment. Practice typing regularly before your interview. Aim for at least 25 to 30 words per minute with accuracy. Tools like 10fastfingers.com are free and helpful for practice.
Step 7 – Document Verification
If you clear the interview and assessment, the HR team will verify your documents on the spot. Make sure everything you have submitted matches your original documents.
Step 8 – Receive Offer Letter and Join
After verification, you will receive your offer letter either on the same day or within 2 to 3 working days. Your joining date and training schedule will be communicated at this stage. Training is usually paid and lasts around 7 to 15 days before you go live on the Myntra process.
Selection Process Summary
| Stage | Details |
|---|---|
| Stage 1 | Online application through job portal |
| Stage 2 | Telephonic screening by HR recruiter |
| Stage 3 | Face-to-face or online interview |
| Stage 4 | Typing test and English writing assessment |
| Stage 5 | Document verification |
| Stage 6 | Offer letter and joining confirmation |
| Stage 7 | Paid training (7 to 15 days) |
| Stage 8 | Go live on Myntra Chat Support floor |
Why You Should Apply for Myntra Chat Process Hiring 2026
There are several good reasons to seriously consider this opening. First, Myntra is a premium brand and working on their process gives your BPO career a strong foundation. Second, Startek as a company has a good track record of employee development and internal promotions. Third, since this is a chat process and not a voice process, it is less stressful and more comfortable for candidates who are shy about speaking but confident in writing. Fourth, the joining process is fast — from application to offer letter, it usually takes less than two weeks. And finally, this is a permanent, full-time role with PF and ESI benefits — not a contractual or temporary position.
Important Notice
Startek does not charge any fee for its hiring process. No registration charge, no document fee, no training deposit — nothing. If anyone contacts you claiming to be from Startek and asks for money in exchange for a job offer, it is a fraud. Report it immediately and do not pay anything to anyone.
Apply Now — Limited Seats Available
Interested candidates can apply immediately for the Myntra Chat Process Hiring 2026. Both freshers and experienced professionals are welcome. Do not miss this chance to start or grow your career with one of India’s top e-commerce brands.
Important Links
| Purpose | Link |
|---|---|
| Apply Now – Myntra Chat Process Hiring 2026 | https://jobs.myntra.com/jobs |
| More Job & Career Updates | https://assamjobupdate.com |
More Updates
| Title | Link |
|---|---|
| Official Forms & Syllabus Links | https://assamjobupdate.com/official-forms-syllabus-links/ |
| Official Links | https://assamjobupdate.com/https-assamjobupdate-com-official-links/ |
| IOB Apprentice Recruitment 2026 | https://assamjobupdate.com/iob-apprentice-recruitment-2026/ |
| IAF Agniveer Vayu Recruitment 2026 | https://assamjobupdate.com/iaf-agniveer-vayu-recruitment-2026/ |
Stay connected with Assam Job Update for daily updates on Government Jobs, Private Company Vacancies, Admission Notifications, Admit Cards, Results, Internship Opportunities, and Work from Home Jobs.
Disclaimer
The information provided in this article is for general informational purposes only, compiled from publicly available sources and the official recruiter/company notification. While we strive to keep the details accurate and up to date, Assam Job Update does not guarantee the completeness, reliability, or accuracy of this information.
We are not affiliated with, endorsed by, or officially associated with the recruiting company mentioned in this post. Candidates are strongly advised to verify all details — including eligibility, salary, selection process, and application links — from the official website or official recruitment notification before applying.
Prakash Powrel is the Founder & Editor of Assam Job Update. He is dedicated to helping students and job seekers across Assam and Northeast India by publishing Government Jobs, Private Jobs, Admissions, Results, Scholarships, and Career updates based on official notifications and trusted sources.
