Customer Support Executive Blended Process, Freshers Can Apply
If you are looking for a genuine work from home job opportunity in India, Startek has opened applications for the position of Customer Support Executive – Blended Process. This is a 100% remote job, which means you can work completely from your home without visiting any office. Freshers and experienced candidates are eligible to apply for this position. This article gives you the complete step-by-step details about this job, including eligibility, salary, technical requirements, and how to apply.
About Startek
Startek, officially known as Aegis Customer Support Services Pvt. Ltd., is a global customer experience solutions company that has been in the industry for more than 25 years. The company operates in 12 countries and employs around 38,000 people worldwide. In India, Startek has offices in multiple cities and provides services across BPO, KPO, and IT consulting sectors.
Startek is known for hiring freshers and experienced professionals for customer support, voice process, chat support, and back-office roles. The company provides training, career growth opportunities, and a structured work environment for all its employees.
Company Address: Lower Ground Floor, LG A5-A8, Art Guild House, Phoenix Market City, LBS Marg, Kurla West, Mumbai, Maharashtra, India
Job Overview – Work from Home Blended Process 2026
| Detail | Information |
|---|---|
| Company Name | Startek, officially known as Aegis Customer Support Services Pvt. Ltd. |
| Job Title | Customer Support Executive – Blended Process |
| Job Type | Work From Home – 100% Remote |
| Employment Type | Full Time, Permanent |
| Total Vacancies | 50 |
| Experience Required | 0 to 1 Year (Freshers Welcome) |
| Industry | BPO / Customer Support |
| Department | Customer Success, Service & Operations |
| Job Posted On | 28th May 2026 |
| Apply Link | https://www.naukri.com/job-listings-work-from-home-blended-process-startek-aegis-customer-support-services-pvt-ltd-pune-0-to-1-years-270526021648 |
What Is a Blended Process Job?
A Blended Process role means you will be handling customer interactions through both voice (calls) and non-voice (chat and email) channels. So on some days you may be answering customer calls, and on other days you may be handling chat support or replying to customer emails. This type of role is very common in BPO companies and gives you experience in multiple customer communication channels.
Eligibility Criteria
Educational Qualification
| Qualification | Details |
|---|---|
| Minimum | Undergraduate (currently pursuing or completed) |
| Preferred | Graduate in any stream |
| Both UG and Graduate | Can apply |
Experience
- Freshers with 0 experience can apply
- Applicants with up to 1 year of experience can also apply for this job.
Skills Required
- Candidates should have good spoken and written English communication skills.
- Basic computer knowledge
- Typing speed of minimum 35 WPM (Words Per Minute)
- Customer-focused attitude
- Ability to multitask and handle pressure
- Basic troubleshooting ability
Technical Requirements – Important
Since this is a 100% work from home role, you must have the following technical setup ready at your home before applying:
| Technical Requirement | Specification |
|---|---|
| Device | Laptop or Desktop (no mobile or tablet) |
| Processor | Intel i5 or above |
| Operating System | Windows 11 |
| RAM | Minimum 8 GB |
| Internet Connection | Stable Wi-Fi or broadband connection |
| Workspace | Dedicated quiet workspace with minimal disturbance |
If you do not have these technical requirements in place, it is advised to arrange them before applying, as these are mandatory for this role.
Job Responsibilities
Once selected, your daily work will include the following tasks:
- Handling customer queries through calls, live chat, and email
- Providing accurate and helpful information to customers
- Handling customer complaints and resolving issues efficiently.
- Maintaining excellent customer satisfaction in every interaction.
- Following company processes, quality guidelines, and standard operating procedures
- Documenting customer interactions properly in the system
Work Schedule Details
| Work Detail | Information |
|---|---|
| Work Mode | 100% Work From Home |
| Shift Timing | 24/7 Rotational Shifts |
| Working Days | 6 Days a Week |
| Week Off | 1 Rotational Day Off Per Week |
Please note that this job requires you to work in rotational shifts, which may include night shifts as well. Make sure you are comfortable with this schedule before applying.
Salary Details
The salary for this position ranges from ₹1.5 lakh to ₹1.8 lakh per year based on experience and performance.Apart from the basic salary, employees will also receive additional benefits such as:
- Performance-based incentives
- Paid training during the joining period
- Health insurance benefits
- Career growth and internal promotion opportunities
- Exposure to international customer handling processes
| Details | Information |
|---|---|
| Company | Startek |
| Job Type | Work From Home |
| Experience | Freshers Eligible |
| Salary | ₹1.5 – ₹1.8 LPA |
| Shift | Rotational |
| Apply Mode | Online |
Documents Required for Virtual Interview
Keep the following documents ready before your virtual interview round:
- Aadhaar Card (mandatory)
- PAN Card (mandatory)
- Educational certificates and mark sheets
- Updated resume or CV
- Passport-size photograph
How to Apply – Step by Step Process
Step 1: Click on the official apply link below to go to the Naukri job listing page: https://www.naukri.com/job-listings-work-from-home-blended-process-startek-aegis-customer-support-services-pvt-ltd-pune-0-to-1-years-270526021648
Step 2: Read the full job description carefully on the page before proceeding.
Step 3: Click the “Apply” button on the Naukri listing page.
Step 4: If you already have a Naukri account, log in. If you are new, register with your email ID and create your profile.
Step 5: Fill in your personal details, educational qualification, and work experience accurately.
Step 6: Upload your updated resume in the required format.
Step 7: Submit your application. You will receive a confirmation on your registered email ID.
Step 8: Keep your Aadhaar card, PAN card, and documents ready as you may be called for a virtual interview round shortly after applying.
Important Warning – Avoid Fake Job Offers
Startek does not ask candidates to pay any fee during the recruitment process. If anyone contacts you asking for money in exchange for a job at Startek, it is a fraud. Always apply through official job portals and verify the recruiter’s email domain before sharing any personal details.
Quick Links
| Purpose | Link |
|---|---|
| Apply Online (Naukri) | https://www.naukri.com/job-listings-work-from-home-blended-process-startek-aegis-customer-support-services-pvt-ltd-pune-0-to-1-years-270526021648 |
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