Job Overview
- Organization: State Bank of India (SBI)
- Post Name: Resolver (Retired Officers, Contract Basis)
- Advertisement No.: CRPD/RS/2026-27/06
- Total Vacancies: 105
- Application Mode: Online
- Last Date to Apply: 5 May 2026
Table of Contents
State Bank of India has announced SBI Recruitment 2026 for the post of Resolver, specifically designed for retired officers. This re-engagement drive focuses on enhancing customer experience across various circles. If you have served the bank and are looking for a meaningful post-retirement role, here is everything you need to know about eligibility and the application process
This article covers everything about SBI Recruitment 2026 for the Resolver post — eligibility, remuneration, selection process, and how to apply correctly.
About State Bank of India
State Bank of India (SBI) is India’s largest public sector bank, with a legacy spanning over 200 years and an asset base exceeding ₹61 trillion. SBI Recruitment 2026 for the Resolver post falls under Advertisement No. CRPD/RS/2026-27/06, issued by the Central Recruitment & Promotion Department at SBI’s Corporate Centre, Mumbai, for engagement of retired officers under the bank’s Customer Experience Enhancement Department.
Job Overview
| Particular | Details |
|---|---|
| Organization | State Bank of India (SBI) |
| Post Name | Resolver (Retired Officers, Contract Basis) |
| Advertisement No. | CRPD/RS/2026-27/06 |
| Total Vacancies | 105 |
| Application Mode | Online |
| Official Website | https://sbi.bank.in |
Vacancy Details
SBI Recruitment 2026 has announced 105 Resolver vacancies distributed circle-wise across 17 SBI Local Head Office (LHO) circles, including New Delhi, Lucknow, Patna, Bhopal, Jaipur, Kolkata, Gandhinagar, and Bengaluru, among others. These officers will be posted at Circle Complaints Resolution Centres (CCRCs) to handle customer complaint resolution work. Candidates should note that vacancies are provisional and may vary based on the bank’s actual requirement.
Eligibility Criteria
Who Can Apply
SBI Recruitment 2026 for the Resolver post is open only to retired officers of SBI belonging to the following grades:
- MMGS-II (Middle Management Grade Scale II)
- MMGS-III (Middle Management Grade Scale III)
- SMGS-IV (Senior Management Grade Scale IV)
Only officers who retired on superannuation at age 60 are generally eligible; voluntary retirement cases are not eligible, except under specific conditions mentioned in the official notification. Candidates must have an unblemished service record, with no penalties (censure or higher) in the last 5 years of service, no pending vigilance or law enforcement cases, and integrity that has never been in question.
Educational Qualification
No specific educational qualification is required beyond having served as a retired SBI officer. Preference is given to candidates with strong system knowledge, deep understanding of banking procedures, and overall professional competence relevant to complaint resolution work.
Age Limit
The maximum age for SBI Recruitment 2026 (Resolver post) should not exceed 63 years as on 31.03.2026. The engagement itself can continue up to a maximum age of 65 years, subject to satisfactory performance. No age relaxation is available to reserved category candidates for this particular recruitment.
Application Fee
There is no application fee for SBI Recruitment 2026 (Resolver post), since this is a contractual re-engagement drive rather than a standard open recruitment.
Selection Process
SBI Recruitment 2026 for the Resolver post does not involve any written examination. The process works as follows:
- Shortlisting — Based on parameters decided by a Shortlisting Committee, considering work experience, grade, and overall suitability. Meeting the minimum eligibility criteria does not guarantee a call for interview.
- Personal Interview — Carries 100 marks. The minimum qualifying marks will be decided by the bank. No TA/DA is paid for attending the interview.
- Merit List — Prepared circle-wise and category-wise, in descending order of interview marks. In case of a tie, the older candidate is ranked higher.
- Document Verification — Final verification of discharge certificates, ID proof, and other original documents at the time of interview, if called.
Important Dates
| Event | Date |
|---|---|
| Notification Release | 15 April 2026 |
| Online Registration Start | 15 April 2026 |
| Last Date to Apply | 5 May 2026 |
How to Apply
- Visit the official SBI careers page at sbi.bank.in/web/careers/current-openings.
- Locate Advertisement No. CRPD/RS/2026-27/06 (Resolvers) and click “Apply Online.”
- Register with your basic details — you’ll receive a provisional registration number and password.
- Fill in the application form carefully, including your last 10 years’ experience details.
- Upload your recent passport-size photograph (20–50 KB), signature (10–20 KB), and mandatory PDF documents — biodata, ID proof, date of birth proof, and category certificates, if applicable.
- Use the “Preview” option to review the entire form carefully — corrections are allowed only up to three times before final submission.
- Submit the application and take a printout of the final submitted form for your records. No hard copy needs to be sent to SBI.
Documents Required
- Biodata detailing last 10 years of work experience
- ID proof and date of birth proof
- Category certificate, if applicable
- Discharge/retirement certificate from SBI
- Recent passport-size photograph and signature in the specified format
Who Should Apply
SBI Recruitment 2026 for the Resolver post is meant specifically for retired SBI officers who superannuated at 60, hold a clean service record, and are looking for a structured way to remain professionally engaged post-retirement. It particularly suits officers with strong systems knowledge and complaint-handling experience, since the role involves consistent workload and measurable performance targets rather than a light advisory position.
How to Increase Your Chances of Selection
- Highlight specific, measurable experience in customer complaint resolution or systems/procedure knowledge in your biodata, since shortlisting is based on suitability, not just eligibility.
- Prepare for the interview by reviewing recent changes in SBI’s customer service protocols and digital banking systems, since the role directly involves handling evolving customer complaints.
- Keep your documentation — especially your discharge certificate and service record proof — organized and easily accessible, since document verification at the interview stage is strict.
- Apply early rather than waiting until 5 May 2026, since portal traffic can increase closer to the deadline and corrections are capped at three attempts.
Common Mistakes to Avoid While Applying
- Applying without confirming you retired through superannuation at age 60 — voluntary retirement cases are generally not eligible except under very specific conditions.
- Assuming reserved category candidates get age relaxation for this post — no such relaxation applies here, unlike most standard government recruitments.
- Submitting photographs or signatures outside the specified file size range (20–50 KB for photo, 10–20 KB for signature).
- Expecting reimbursement for medical benefits or TA/DA during the engagement — retired officers continue only their existing pensioner facilities, not additional employee benefits.
- Assuming this role permits taking up another assignment simultaneously — officers cannot accept any other organizational assignment during their contractual service with SBI.
Frequently Asked Questions (FAQs)
Q1. Who is eligible for SBI Recruitment 2026 (Resolver post)?
Only retired SBI officers from MMGS-II, MMGS-III, and SMGS-IV grades, who superannuated at age 60 with an unblemished service record.
Q2. How many vacancies are there for SBI Resolver 2026?
A total of 105 vacancies, distributed circle-wise across 17 SBI circles.
Q3. What is the last date to apply?
The online application window closes on 5 May 2026.
Q4. What is the monthly remuneration for SBI Resolver 2026?
₹45,000 for MMGS-II and MMGS-III officers, and ₹50,000 for SMGS-IV officers.
Q5. Is there a written exam for this recruitment?
No, selection is based purely on shortlisting followed by a personal interview carrying 100 marks.
Q6. Can retired officers of other public sector banks apply?
This specific notification is for retired officers of SBI. Some sources reference eligibility extending to retired officers of SBI, Associate Banks, or other PSBs for related roles — candidates should verify their exact eligibility against the official notification before applying.
Q7. What is the maximum age limit?
63 years as on 31 March 2026, with engagement possible up to 65 years subject to performance.
Important Links
| Particulars | Official Link |
| Apply Online (Careers Portal) | https://sbi.bank.in/careers |
| Official Website | https://sbi.co.in |
More Updates
Disclaimer
This article is based on the official SBI Recruitment 2026 notification (Advt. No. CRPD/RS/2026-27/06) available at the time of publication. While we strive to provide accurate and updated information on AssamJobUpdate.com, vacancy counts, dates, and eligibility criteria are subject to change by the State Bank of India. We do not guarantee real-time updates. Candidates are strongly advised to verify all official details, terms, and conditions by visiting the official SBI Careers website at sbi.co.in before submitting their application.
Prakash Powrel is the Founder & Editor of Assam Job Update. He is dedicated to helping students and job seekers across Assam and Northeast India by publishing Government Jobs, Private Jobs, Admissions, Results, Scholarships, and Career updates based on official notifications and trusted sources.





